Terms & Policies
Robin Hood Gymnastics Centre is a Nottingham facility, based in Sherwood.
The centre has been formed to cater for both the demands of the local community and the surrounding area. It is offering gymnastics to children of all ages and ability. Robin Hood has been formed to offer similar activities and programs of training that have been proven to be successful under various schemes and programs through out the country. Whether you’re a parent looking to channel the energies of your toddlers, primary age or teenage children, an adult interested in fitness and flexibility or extra private classes, Robin Hood is planning to be able to meet the needs of all. There are no greater athletes in the world than gymnasts. Pound for pound, male and female, gymnasts stand among the strongest, most coordinated athletes in the world. No other sport requires the same combination of flexibility, perfect coordination and power, not to mention the extraordinary courage and strength of mind that are required to perform at the highest levels. For all children, of all ages, to simply have a year or 2 of gymnastics will prepare them physically and mentally for the various challenges they face growing up. Check out all the various activities and classes we can provide. If there’s not a class that suits your needs please contact us and we will see what we can provide. Or pop in, have a coffee and take a look at our centre.
Code of conduct
Robin Hood Gymnastics Centre is fully committed to safe-guarding and promoting the well-being of all its members. The Centre believes that it is important that members, coaches, administrators and parents associated with the centre should, at all times, show respect and understanding for the safety and welfare of others. Members are encouraged, therefore, to be open at all times and share any concerns or complaints that they may have about any aspect of the club to info@robinhoodgymnastics.co.uk or our appointed Welfare Officer. Please download our code of conduct policy and general handbooks for more information on our centre guidelines.
Child protection/vulnerable adults policy and procedures
Robin Hood Gymnastics Centre has a detailed and comprehensive safeguarding and protecting children and vulnerable adults policy, with all coaches working towards this – please download our safeguarding policy for more details. The centre has appointed welfare officers which have attended safeguarding and protecting children training and time to listen.
Equity policy
Robin Hood Gymnastics Centre have established an equity policy which aims to provide gymnastics for all. At RHGC we offer opportunities in General, Pre-School, Adults, Disability, Acro and Tumbling. The centre encourages individuals from all communities to become involved in all levels of participation, coaching, officiating and management. The centre ensures that all coaches, staff members, committee members and club members adhere to the following principles:
- All persons must respect the rights, dignity and worth of every human being
- All individuals must be treated fairly and equally regardless of gender, age, ethnic origin, religion or political persuasion or disability.
- An equal professional service will be provided for all participants and discrimination through race, gender or disability will not be tolerated. Sexual and racial harassment and discrimination is prohibited.
- The equity policy will be enforced through the discipline procedures that are also in place to enforce the centre codes of conduct.
- Employers have an equal opportunity, anti-harassment and bullying policy in place.
- Any complaints should be made via the welfare officers and will be investigated in a timely manner, with disciplinary procedures in place.
- WAIVER RELEASE FORM DROP-IN SESSIONS
At Robin Hood Gymnastics Centre, we request all non members (pay on the door customers) to fill in our Waiver Release form which can be found in the download section of this page. This includes customers attending our recreational drop-in sessions (except where parents are present), adults, parties and privates. Please download the form, print, fill in and bring on your arrival for your first session. Thank You.
Privacy Policy
At Robin Hood Gymnastics we take your privacy seriously and will ensure your personal information is kept secure. We provide gymnastics activities and offer competitions and events in which we may participate. Please download and view our privacy policy for more information. If you have any queries at all, please email:- info@robinhoodgymnastics.co.uk In relation to the RHGC privacy policy please see the notice below regarding: Photography Consent for Public Events, Robin Hood Gymnastics, Ellesmere Court, Haydn Road, Sherwood, Nottingham NG51DX. Crowd release for Robin Hood Public Events including, Festivals, Displays, Competitions and all other special Media Productions and Events By entering and by your presence here during our public event (Robin Hood Gymnastics), you consent to be photographed, filmed and/or otherwise recorded. Your entry constitutes your consent to such photography, filming and/or recording and to any use, in any and all media throughout the universe in perpetuity, of your appearance, voice and name for any purpose whatsoever in connection with the production of such media for any marketing, commercial or editorial purposes or campaigns. You understand that all photography, filming and/or recording will be done in reliance on this consent given by you by entering Robin Hood Gymnastics Facility, Haydn Road, Sherwood, NG51DX. If you do not agree to the foregoing, please do not enter this area. In relation to the RHGC privacy policy please see the notice below regarding: Registration, Robin Hood Gymnastics, Ellesmere Court, Haydn Road, Sherwood, Nottingham NG51DX. By registering as a member of Robin Hood Gymnastics Centre through our third party system loveadmin.com and paying for your classes via direct debit, you are agreeing to allow Robin Hood Gymnastics Centre to contact you when necessary for operations and marketing purposes. You may cancel your membership and registration anytime by following the process in our fees policy.
Compliments, Concerns & Complaints Procedure
If you have specific compliments/ concerns/ or complaints with respect to the activities of the club, in the first instance you should speak with your son/daughter’s coach or cafe manger or receptionist.
If you wish to speak to the coaches briefly it must be either before or after a training session.
Please do not attempt to engage the coaching staff during training sessions. In some cases it may not be possible to catch a coach before or after the session as they may have another session to coach. Or if necessary arrange a meeting time via email. You can also go to Reception and ask the receptionist for the club email address needed for the correct department or person. If reception is not open, please simply write a request for a meeting and post into the letterbox. We will contact you by phone or email to confirm the meeting arrangements.
If after talking to the coach you remain unhappy with the response, please contact either the Head Coach or The welfare officers, who will be your independent point of contact. If necessary you may also write to the Directors stating your full complaint and any evidence, witnesses regarding the complaint. If the concerns have not been resolved through conversations with the parties involved to your satisfaction, it will be dealt with through this RHGC complaints procedure.
Complaints will be fully investigated by the appropriate department and interviews may be conducted. During any complaint RHGC will endeavour to put provisions in place as they deem necessary for the fairness of all concerned. All complaints should be made in writing to the correct department or to Robin Hood Gymnastics Centre’s Board of Directors.Full details, dates, evidence and witness statements must be enclosed.
Please note any formal communication with RHGC must come through our official channels – the centre phone number: 0115 8374180 and email: info@robinhoodgymnastics.co.uk.